Privacy Policy

Thank you for visiting Viokar Plus Rent a Car. We want you to be informed about the ways we protect you. Viokar Plus respects your privacy and is committed to protecting it by carefully choosing the way we use and share the information that we collect.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us. Users are welcome to see the information held about them at any time and make the necessary adjustments to keep the information up to date.

If any security is needed to protect information, we use the  appropriate technical and organizational measures such as storing your personal information on secure servers,  encrypting transfers of data to or from our servers, encrypting payments on our site and only granting access to your personal information where necessary. 

Personal Data will be processed and stored for as long as required by the purpose they have been collected for. We will maintain your personal information as part of our records in order to assist us to maintain and improve our services.

We retain your personal information  for no longer than necessary, taking into consideration any legal obligations or any other legal basis we have for using your personal information like your agreement or the performance of a contract with you.

Grounds For Information Collection

Viokar Plus Rent a Car requests that customers provide personal data, which includes personal information, when placing an online booking. This information includes, name, physical address, email address, telephone numbers and credit card information. This Personal Information is necessary for car rental booking, communicating with customers and partners regarding services, protecting our legitimate interest and complying with legal and financial obligations. We do not share, rent or share information with any third parties except the ones described in this Privacy Policy.

When you use our website, you consent to the collection, use and storage of your Personal Information as described in this Privacy Policy.

We encourage you to carefully read the Privacy Policy and use it to make the best decisions.


Viokar Plus Rent a Car® collects Personal Information, including:

  • Your name and contact information, your mobile phone number, email address and personal details (including physical address, and phone number), driver’s license number and expiration date, emergency contact information and date of birth, which you may submit to us when you interact with the Website.
  • Information about location or similar location based information.
  • Billing information, including credit card number and billing address if you choose to send us (under SSL 2048-bit encryption) for off-line processing.
  • If you make any payment via PayPal Payment Gateway or MyPOS Secure Payments, under SSL certificate, we don’t collect credit card details.
  • Vehicle rental information, including the location of where the vehicle is rented, date of rentals, type of rental, and your preferences.
  • Information you provide regarding your booking preferences.
  • Photographs you submit of your driver’s license or your Bank receipts through camera, or/and any booking car document.
  • Additional contact information about you that we may obtain through third parties with whom we do business or from affiliate companies

In addition, when you use the Site, we automatically receive and record information from your browser or mobile platform, including your location, IP address, cookie information, and activity on the Site. This information is stored in our server logs in order to enhance the functionality of our Site.


We may use this information for the following:

  • Fulfilling advance payments for car rental booking and providing our Services;
  • Communication regarding your request, your payments, our Services, and any activities surrounding the Company.
  • Updating records for the purpose of retaining records about you.

Protecting our legitimate interest.

  • Compliance with legal and financial regulatory obligations to which we are subject;
  • Improvement of the Company and Site.
  • Prevention of unlawful activities.
  • Evaluation of our marketing for the purposes of research, training, and analysis of the Company’s performance.

We may contact you by e-mail for the purposes set out in this section. By submitting such information to us, you are deemed to have agreed to us contacting you by email. We will continue to contact you by using this method until you advise us in writing that you no longer wish to be contacted.


We receive your Personal Information from various sources:

When you voluntarily provide us your personal details in order to register on our site.

When you use or access our site in connection with your use of our services.

When you reserve via our online booking system a car rental.

When you proceed with car rental booking via our online secure booking system.

From third party providers, Services and public registers (for example, traffic analytics vendors such as Google / Google Analytics).


Viokar Plus Rent a Car employs procedural and technological measures designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Where reasonably practical, Viokar Plus Car Rental uses SSL and other encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our site, and we make no warranty, express, implied or otherwise, that we will prevent such access.


You may request to:

Receive confirmation when your Personal Information concerning you is being processed or access your stored Personal Information, together with supplementary information.

Receive a copy of Personal Information you directly volunteer to us in a structured, commonly used and machine-readable format.

Request rectification of your Personal Information that is in our control.

Request erasure of your Personal Information.

Object to the processing of Personal Information by us.

Request to restrict processing of your Personal Information by us.

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us by email.


We may use your Personal information for the purpose of providing you promotional material and newsletters, concerning the Company, which we believe may interest you.

This marketing material will include an opportunity to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address from our marketing distribution list.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications. These may include announcements about the Company, or about your individual account.


We use cookies and other technologies on our website. A “cookie” is a small piece of information that a website assigns to your device while you are viewing it. Cookies are very helpful and can be used for various different purposes. These purposes allow you to navigate between pages efficiently, enable automatic activation of certain features, remember your preferences and make the interaction between you and our website quicker and easier. Cookies are also used to ensure that the advertisements you see are relevant to you and your interests.

You can disable cookies in your browser and delete all cookies currently stored on your computer. You can find out how to do this by modifying your browser’s preferences appropriately.


We will retain your Personal Information for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing customer Personal Information, car rental agreements, communications and anything else as required by applicable laws and regulations.


Mykonos Rent a Car® may only share personal information with partners or suppliers in order for them to fulfill the Services you have ordered. These organizations will have access only to the information required to permit them to perform their obligations to us. We will only disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to protect against fraud. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Mykonos Rent a Car® participates. Such successor entity shall be bound by the terms and conditions of this privacy policy.


This Site may be linked to other web sites on the Internet which are not under the control of or maintained by Mykonos Rent a Car®.com. Such links do not constitute an endorsement by Mykonos Rent a Car® of those other web sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Mykonos Rent a Car® is providing these links to you only as a convenience, and you agree that Mykonos Rent a Car® is not responsible for the content of such sites. Your use of these other linked web sites is subject to the respective terms of use and privacy policies located on the linked sites. We will not be responsible for the protection of any personal data which you provide to third party sites.


This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected off-line or via channels other than this website.


By visiting our Site, using our Service and/or providing us with data, you acknowledge and agree that some of your information (including Personal Information) may be transmitted to, processed, and maintained outside your resident jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. Specific information regarding transfer of data to/from the EEA (European Economic Area) and the US is described below.

EU (European Union) data subjects should be aware that some data recipients may be located outside the EEA (European Economic Area). In such cases, according to the EU General Data Protection Regulation (679/2016 (“GDPR”)) we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.


Transfer of data to US based recipients shall be done according to the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Information from European Union member countries and Switzerland. Subject to the GDPR or any other applicable law or regulation, if there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program please visit


By using our website, you hereby consent to our privacy policy and agree to its terms.

This Privacy Policy was created on: Nov 28, 2021.